We are pleased to share with you the insights garnered from our recent comparative analysis of the 2022 and 2023 Annual Perception Surveys. These surveys serve as pivotal touchpoints for understanding your perspectives and aspirations for our thriving business hub. As stewards of this commercial epicenter, your feedback remains integral to our continuous improvement efforts.
Increased Engagement:
First and foremost, we are delighted to report a notable increase in respondent participation in 2023. With a significant rise from 98 respondents in 2022 to 197 in 2023, this surge in engagement reflects a growing sense of optimism and positivity within our business precinct.
Key Findings:
- Steady Improvement in Satisfaction: Our analysis reveals a gradual improvement in satisfaction levels, with the average business confidence rating rising from 7.5 in 2022 to 7.88 in 2023. This upward trend signals a positive trajectory for our business estate, bolstering confidence and optimism among stakeholders.
- Shifts in Industry Landscape: While manufacturing retained its prominence, 2023 witnessed the emergence of distribution and electrical industries as key players within Riverhorse Valley. This diversification underscores the dynamic nature of our business ecosystem and presents exciting opportunities for collaboration and growth.
- Embracing Small and Medium Enterprises (SMMEs): We take pride in being a hotspot for SMMEs, with 69% of businesses employing 1 to 50 people in 2023. This flourishing entrepreneurial spirit underscores our commitment to fostering a supportive environment for businesses of all sizes to thrive.
- Prioritising Safety and Cleanliness: The surveys reaffirmed the unwavering focus on safety and cleanliness, with respondents consistently highlighting these attributes as the precinct’s most cherished qualities. However, concerns regarding nighttime safety and taxi-related issues emerged as areas warranting further attention and proactive measures.
- Enhanced Communication and Feedback Loop: We are pleased to note the high satisfaction levels regarding our communication channels, with an increasing number of respondents expressing interest in staying informed about precinct developments. Your feedback serves as a guiding beacon in our quest to deliver relevant and timely information tailored to your needs.
Continued Collaboration: As we reflect on these findings, it is evident that our collective efforts are bearing fruit, propelling Riverhorse Valley Business Estate towards greater heights of excellence. Moving forward, we remain steadfast in our commitment to fostering an inclusive, vibrant, and sustainable business hub.
We invite you to delve deeper into the comprehensive infographic detailing the 2023 survey findings here. Together, let us continue to shape the future of Riverhorse Valley Business Estate, one feedback at a time.
