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Durban Heights Water Treatment Works to undergo critical shutdown ahead of start of the festive season

The Durban Heights Water Treatment Works will undergo an 18-hour shutdown commencing at 01:00 am on Tuesday, 21 November until 20:00 on the same day.

This is to allow for the removal of a steel plate that was previously installed on Aqueduct 2 to isolate the flow of water while repairs were in progress.

The shutdown will also include the installation of a double isolation facility to enable the contractor undertaking the repairs to continue working on the Aqueduct in preparation for its recommissioning in December this year. By undertaking the shutdown now, uMngeni-uThukela aims to minimise the possibility of water interruptions ahead of the start of the busy festive season.

This critical exercise forms part of uMngeni-uThukela’s efforts to restore infrastructure that was damaged during the floods in April 2022.

uMngeni-uThukela Water is working closely with the eThekwini Municipality’s Water and Sanitation Department to minimise the shutdown’s impacts.

Both organisations will constantly monitor water levels at reservoirs during the shutdown so they do not dip below the set points.

Some parts of Durban will experience a reduction in pressure and water interruptions on Tuesday.

To minimise this impact, we urge the public to use water sparingly and delay activities that consume additional water such as washing of cars, watering gardens, or filling up swimming pools during this time.

The following areas that are supplied by the Durban Heights Water Treatment Works will experience some disruptions or low water pressure during this time:

  1. Northern Aqueduct Supplied Reservoirs and Areas

Aloes Reservoir HL Zone

Court Town Place • Pomegranate Road • Avocado grove • Tiger Lily Place • Quartz Place • Street 128844 • Shale Place • Sandstone Road • Ridge Place • Whinstone Grove • Centre Place • Forest close • Street 128845 • Street 120847 • Street 120848 • Street 120851 • Street 12052

Phoenix 1 Reservoir HL Zone:

Bishop gate road • Pillar gate place • Landsgate Place • Risegate place • Restgate road

Mount Moriah Phoenix 6 Reservoir HL Zone

Simunye Avenue • Eleka Road • Mount Moriah Drive • Zwela Street • Mela street • Zinza Place • Rainbow Street • Umkhutu Place

Kwa Mashu 1 Reservoir HL zone

Siyanda area • Sections K, J, L, M, F,G,P,H,N Kwa Mashu

Kwa Mashu 2 Reservoir HL zone

Siyanda Area • A, B, C, D, E, F, G Sections KwaMashu

Kwa Mashu 3 Reservoir zone & Kwa Mashu 3 HL zone

Kwa Mashu L & N sections

Ntuzuma Reservoir 7 zone HL & LL zone

Ntuzuma A, B, F, C sections • Richmond farm

Newlands 1 Reservoir HL Zone

Castlehill • Westridge • Part of Elsfield Drive

Newlands 3 Reservoir HL Zone

Section of Newlands East

Effingham Reservoir zone

Effingham high-level area in the vicinity of the reservoir site

Mountview Reservoir zone

Brindhavan Mountview south ridge Parkgate and Riet river

Trenance 1 Reservoir zone

Dawncrest • Oaklands • Suriya heights • Sarna township • Riet river & Mountview High level Trenance 3 Elevated tower zone • Tea estate • Groenberg farm • D57002 road • Buffelsdraai • Hilltop drive • Redcliffe temple area • Madronna drive • Bottle brush drive • Celtic drive • Valley view drive • Amouti

Phoenix 2 Reservoir zone

Sunford • Hannaford • Phoenix highway • Longcroft • Longbury • Plaza • Southbury • Eastbury • Grove end • Sastri park • Caneside • Canehaven • Woodview

Ambleside reservoir zone

La Lucia • La Lucia Mall • Glenashley

Beachway reservoir zone

Beachway • Durban North • Glenashley

Sea Cow Lake reservoir zone

Sea Cow Lake • Parlock • Springfield Industrial • Riverside • Kenville • Newlands East

Phoenix 5 reservoir zone

Woodview • Cornubia • Ottawa • Palmview • Trenance Park

Sunningdale reservoir and Tower

Sunningdale • La Lucia and Mall • Glenashly • Glen Anil • Somerset • Umhlanga • La Lucia Ridge

Gateway reservoir zone

Gateway Inlet

Umhlanga 2 reservoir zone

Umhlanga area • Umhlanga Ridge • Prestondale • Ilala Ridge • Hawaan Estates • Umhlanga Manors • Blackburn village

Umhlanga North Reservoir zone

Umhlanga CBD

2. Southern Aqueduct Supplied Reservoirs and Areas

Northdene 1&2 Reservoir zone

Northdene, Queensburgh, Malvern

Northdene 3 PS

Klaawwater, Savanah Park, Nagina, Kwasanti, Mawelewele, Demat, Parts of Nagina, Luganda, Intake Road

Chatsworth 1 Reservoir zone


Chatsworth 2 Reservoir zone


Chatsworth 3 Reservoir zone


Chatsworth 4 Reservoir zone

Welbedagt East, Welbedatch West, Montford, Risecliffe, Arena Park, Moorton, Crossmoor, Woodhurst, Shallcross

Klaarwater Reservoir zone


Harinager (Reservoir has 48 hours sufficient storage no outages expected)

Firwood 1&2

Ridley Park (Reservoir has 48 hours of sufficient storage no outages expected)

Westcliff (Reservoir has 48 hours of sufficient storage no outages expected)

Umlazi 2 Res zone

Umlazi H, J, C, P,N, W, G, N,F sections

Umlazi 1 Res zone

Umlazi A,B,C,D,E,T,S,V sections

Umlazi 1A Res zone


Umlazi 3 Res zone

Umlazi Sections J,K,L

Umlazi 4 Res zone

Umlazi Sections A-A, Z, Q, U, Y, Malukazi

Umlazi 5 Res zone

Umlazi Sections Z, A-A, B-B

Umlazi 6 Res zone

Umlazi CC

Ensimbini 1 Res zone

Nsimbini, Golkodo

Folweni 1 Res zone


Folweni 2 Res zone


3. Pinetown South Supplied Reservoirs and areas

St Wendolin’s PS

Kwasanti, Savanah Park

Washington Heights Res zone


Intake road Res zone

Demat, Welbedatch West, Luganda, Intake road, Mawelewele

4. Southern Aqueduct, Westville Reservoirs & Supplied Areas (Intermittent supply)

Salisbury Reservoir zone

Westville East, Pavillion, Westwood

Lea Drive Reservoir zone

Westville Central

Dawncliffe Reservoir zone


Mountain Ridge Reservoir zone

Westville North

UMngeni-uThukela Water apologises for the inconvenience but at the same assures its stakeholders and the public that the maintenance work is aimed at ensuring an uninterrupted water supply during the upcoming festive period.




𝘐𝘴𝘴𝘶𝘦𝘥 𝘣𝘺: 𝘶𝘔𝘯𝘨𝘦𝘯𝘪-𝘶𝘛𝘩𝘶𝘬𝘦𝘭𝘢 𝘞𝘢𝘵𝘦𝘳 𝘢𝘯𝘥 𝘵𝘩𝘦 𝘦𝘛𝘩𝘦𝘬𝘸𝘪𝘯𝘪 𝘔𝘶𝘯𝘪𝘤𝘪𝘱𝘢𝘭𝘪𝘵𝘺 𝘫𝘰𝘪𝘯𝘵𝘭𝘺.

𝗗𝗮𝘁𝗲 𝗼𝗳 𝗶𝘀𝘀𝘂𝗲: 𝗦𝘂𝗻𝗱𝗮𝘆, 𝟭𝟵 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟮𝟬𝟮𝟯

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